Areas of practice

Mediation to resolve your dispute

Pontem Mediation offers professional mediation across a wide range of dispute types - with particular expertise and interest in civil and commercial, workplace, medical, and equestrian matters.

CMC Associate Mediator 2026

Mediation works in more situations than most people realise. If there is a dispute and both parties are willing to explore resolution, mediation is almost always worth considering. The question is not whether mediation can help, but whether the right conditions are in place to make it work. That is something Kate can help you think through. Where a dispute would benefit from two mediators working together, Kate is also able to offer co-mediation arrangements.

01

Civil & commercial mediation

Business - property - contracts

Commercial disputes are expensive - not just financially, but in the management time, energy, and professional relationships they consume. Mediation offers a way to resolve them that keeps you in control of the outcome, avoids the uncertainty of litigation, and preserves working relationships where possible.

Pontem Mediation handles civil and commercial matters including:

  • Contract disputes and breaches
  • Professional negligence claims
  • Property and boundary disputes
  • Business partnership and shareholder disputes
  • Debt and financial disagreements
  • Supplier and client relationship breakdowns

Kate brings a decade of experience at the Bar alongside a decade working in and with businesses of all sizes - from early-stage startups to large global corporates.

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02

Workplace & employment mediation

HR - grievance - employment

Workplace conflict is damaging - to the individuals involved, to teams, and to organisations. Left unresolved, it escalates into grievances, tribunal claims, and exits that cost far more than anyone anticipated. Mediation intervenes before things get to that point - or helps resolve them when they already have.

Pontem Mediation works on:

  • Individual and collective grievances
  • Bullying, harassment, and dignity at work complaints
  • Team and management relationship breakdowns
  • Disciplinary and dismissal disputes
  • Redundancy and restructuring disputes
  • Employment tribunal pre-claim resolution
  • Partnership disputes

Kate's experience covers employment law from her time at the Bar and her experience in business, which has taught her the human reality of what happens to people inside workplace conflict. That combination is rare - and in this context, it matters enormously.

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03

Medical & clinical mediation

NHS - negligence - complaints

Medical disputes are among the most emotionally charged and legally complex situations that people face. Patients and families who feel harmed or unheard deserve more than an adversarial process - and healthcare providers and practitioners deserve a fair and proportionate route to resolution too.

Pontem Mediation brings a rare perspective to medical and clinical disputes: Kate practised as a barrister specialising in personal injury and medical negligence, giving her a deep understanding of both the clinical and legal landscape. Relevant matters include:

  • Medical negligence and clinical error disputes
  • NHS complaints that have not been resolved through internal processes
  • Patient and practitioner relationship disputes
  • Disputes involving consent, disclosure, or communication failures
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04

SEND & education mediation - COMING SOON

SEND - EHC plans - schools

When families disagree with a local authority or school about special educational needs provision, the stakes are as high as they get. These disputes are exhausting, emotionally demanding, and - when they go to tribunal - slow and uncertain.

Mediation offers a different route: one that gives families and local authorities the opportunity to reach agreement without the adversarial dynamics of a tribunal hearing. It is faster, less formal, and often produces outcomes that work better for everyone involved - most importantly, for the child. Pontem Mediation can assist with:

  • Disagreements over Education, Health and Care (EHC) plan content
  • Disputes about school placement or provision
  • Disagreements between families and local authorities at any stage
  • Pre-tribunal mediation where required
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05

Equestrian mediation

Specialist - livery - sales

The equestrian world is a close-knit one - and disputes within it can be particularly damaging to livelihoods, reputations, and relationships. Livery arrangements, horse sales, ownership disputes, and professional disagreements rarely have easy answers, and they rarely benefit from the nuclear option of litigation.

Pontem Mediation offers specialist mediation for equestrian disputes - with an understanding of the industry, its norms, and the specific pressures that make these situations so difficult to navigate. This is a personal passion area: Kate is a keen equestrian herself and knows this world from the inside. Areas covered include:

  • Livery yard disputes - between owners and yards, or between owners
  • Horse sale and purchase disagreements
  • Ownership and co-ownership disputes
  • Professional disputes between riders, trainers, and coaches
  • Competition and welfare-related disputes
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06

Other disputes

All areas considered

Mediation applies more broadly than most people assume. If you have a dispute that isn't covered by the categories above, it is still worth getting in touch. Kate is happy to consider your situation and give you an honest view of whether mediation could help - and if so, how. And if Kate cannot help, she can recommend another mediator to assist.

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Ready to take the next step?

If you are dealing with a dispute and want to understand your options, get in touch.

Get in touch kate@pontem-mediation.com