Dispute resolution - Oxfordshire & beyond
Pontem means bridge. Mediation is how we build one - between people, between positions, between where you are now and a resolution you can move forward with.
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Mediation is a structured, confidential process in which an independent mediator helps people communicate, understand each other's positions, and find a resolution they can both live with.
Unlike court proceedings, it is private, voluntary, and puts you in charge of the outcome at a cost you can control. No judgment, no public record, no winner-takes-all verdict - just a facilitated conversation that moves things forward.
It works for individuals, businesses, families, and organisations of every kind.
Explore servicesEverything discussed in mediation stays in mediation. Unlike court, it never becomes a matter of public record.
A fraction of the legal costs of litigation - and without the hidden costs of prolonged conflict.
Most mediations are resolved in a single day. Court cases can take years. The difference is significant.
Both parties participate willingly. Any resolution reached is one you have chosen - not one imposed on you.
Mediation isn't about deciding who is right. It's about creating the conditions for people to find their own way forward.Kate Redfern, founder
Kate Redfern spent a decade practising as a civil law barrister - specialising in personal injury, medical negligence, and employment - before a second career at director level in strategic corporate communications.
She has spent her career in rooms where the stakes are high, the emotions are real, and the right words matter. That experience shapes everything about how Pontem Mediation works.
Read Kate's storyContract disputes, professional negligence, property, business relationships - protecting what matters without destroying it in the process.
Grievances, team breakdowns, dismissal disputes. Helping organisations and individuals find workable outcomes before things escalate.
Disputes involving medical negligence, complaints, and clinical relationships - sensitive, legally-informed, and handled with care.
Disagreements between families and local authorities or schools over special educational needs and provision.
A specialist area - disputes over livery, ownership, sales, and professional relationships within the equestrian world.
If you have a dispute and want a better way to resolve it, get in touch. Mediation applies more broadly than most people realise.
If you are dealing with a dispute and want to understand your options, get in touch.
Get in touch kate@pontem-mediation.com